IT Application Support Specialist (Developer/Programmer) - Financial Services Sector

Join Rapid Technology Indonesia as an IT Application Support Specialist (Developer/Programmer) and play a pivotal role in delivering cutting-edge technical solutions for a leading client in the Financial Services Industry. This is a unique opportunity to work with a dynamic team in Jakarta Raya, leveraging your expertise to support and enhance their IT infrastructure. As part of our client's team, you'll be responsible for providing top-tier technical support, troubleshooting, and development to ensure seamless operations.

In this role, you'll be working closely with a diverse team of professionals, using industry-leading tools like ServiceNow, Jira, and Confluence. Your daily tasks will involve resolving IT issues, developing and maintaining applications, and ensuring the smooth operation of critical systems. This position offers an excellent opportunity for professional growth and development, with the chance to work on high-impact projects that drive business success.

📋 Tanggung Jawab Pekerjaan

• Provide level 2 and 3 technical support for IT applications, ensuring minimal downtime and maximum efficiency.
• Develop and maintain applications using programming languages such as Java, Python, or C#.
• Conduct thorough troubleshooting and debugging to resolve complex IT issues.
• Collaborate with cross-functional teams to understand business requirements and deliver tailored solutions.
• Implement and manage IT security measures to protect sensitive financial data.
• Stay updated with the latest industry trends and technologies to continuously improve technical support and development processes.
• Document all technical processes and provide training to new team members.
• Participate in project planning and execution, contributing to the successful delivery of IT initiatives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT application support and development, preferably in the Financial Services sector.
• Strong programming skills in languages such as Java, Python, or C#.
• Certifications in ITIL, PMP, or other relevant technical certifications are a plus.
• Proven experience with IT support tools like ServiceNow, Jira, and Confluence.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork abilities.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

Lowongan Terkait